AI phone answering for roofing, HVAC, plumbing, and water-damage contractors

The 9:47 pm emergency call shouldn't go to voicemail.

IntakeHound Home is an AI receptionist that answers your company's phone calls, 24/7, in English and Spanish. It talks with the homeowner and books the estimate or flags the emergency. Then it texts and emails you a summary of every call.

  1. 1. Caller dialsyour normal number, day or night
  2. 2. AI answers the callIt answers as your company's virtual assistant and asks your job questions
  3. 3. You get a textWho called, the address, the problem, and the booked time, about 2 minutes after the call

The 30-Day Zero-Voicemail Pilot for contractors: Live in 7 business days or month one is free, with a 30-day money-back guarantee. Founding contractors pay $797/mo plus $750 setup (5 spots), with no contract.

Phone call transcript (sample) · 9:47 pmFictional company · 2:18
Thanks for calling Lone Star Roofing & Restoration, this is the company's virtual assistant. This call is recorded. Is anyone in danger right now, like a gas smell, smoke, or sparking?
No, but the roof is leaking into the hallway. Storm hit about an hour ago.
Got it, I'll treat that as urgent. What's the address? And if it's safe, keep a bucket under it and stay clear of any wet outlets or lights.
412 Maple, Katy. We've got towels down.
Thank you. I can book a storm-damage inspection first thing. Tomorrow at 8:00 or 10:30?
Then this summary is texted to you:● Qualified · Booked 8:00 am
Storm roof leak · Katy, TX · tonight · homeowner · insurance unknown · has photos
UrgentSMS to on-callAdded to schedule

What you get by text after every call

About 2 minutes after the caller hangs up, you or your on-call tech get a text like this one (and an email), with the recording and transcript one tap away.

Missed calls are missed jobs

Homeowners call the next contractor on the list. Storms, no-heat nights, and water emergencies don't wait for business hours.

27%

of calls to home-services businesses go unanswered, according to Invoca's call research.

$51–79

is the average cost of a Google Local Services lead for HVAC and roofing in 2026. A missed call wastes that spend.

Sources: Invoca, "How Many Phone Calls Are You Missing?" (home services); SearchLight Digital, Google LSA cost-per-lead benchmarks by trade (2026: HVAC ≈ $51, roofing ≈ $79).

How IntakeHound Home answers your calls

Forward after-hours or overflow calls to IntakeHound Home, or route every call. You choose.

1

Answers in 2 rings

A natural-sounding voice greets callers as your company's virtual assistant and gives the recording notice up front. It never pretends to be a person. If asked, it says plainly it's an AI and offers a callback from a person.

2

Qualifies the job

Service type, address, urgency, insurance, photos, and preferred time. It asks your criteria, your way.

3

Books the estimate or dispatch

Puts qualified callers on your calendar and texts them a confirmation if they agree. Emergencies get a warm transfer or SMS to your on-call tech.

4

Hands off cleanly

Your team gets an email and SMS summary plus the recording and transcript. A webhook can feed tools that accept one (for example, via Zapier into Jobber, Housecall Pro, or GoHighLevel).

Built for home-service intake, not generic reception

  • Trade-specific questions: roofing, storm damage, HVAC no-heat/no-cool, water mitigation, and plumbing.
  • Flags urgent jobs (active leak, no heat, no cooling) for your on-call tech. It never quotes a price unless you set one.
  • Screens out tire-kickers and wrong-number calls, and routes billing to your office line.
  • Safety-aware: tells anyone who smells gas, sees smoke or sparking, or is in danger to get out and call 911 or the gas company.
  • Your rules: ZIP codes you cover, job types you take, and when to transfer live.

Careful by design

  • Recording notice on every call, plus an optional explicit consent question for all-party-consent states.
  • No fake "we can be there in 20 minutes" promises unless you set that rule.
  • Captures insurance and property address for your estimate, not for us to sell.
  • Inbound only. No cold calls, robocalls, or reactivation texting.
  • We'll walk through vendor security documentation and data retention on your demo.

What are unanswered calls costing your company?

Plug in your own numbers. The starting values are example assumptions, not statistics.

This estimates revenue at risk from calls nobody answers. It is not a prediction of what IntakeHound Home will earn you, and we don't guarantee any number of jobs. Job values vary a lot by trade (a repair vs. a full roof).

Estimated revenue at risk each month $0

Formula: calls per week × 4.33 weeks × % real job requests × % you'd win × average job value. For comparison, founding Night Shift is $797/month + $750 setup.

The 30-Day Zero-Voicemail Pilot

Every after-hours estimate and emergency call answered, booked, and texted to your tech

Start with nights, weekends, and overflow.

Founding: 5 spots at $797/mo, locked

Night Shift

$797/month

Cancel anytime, no contract.

+ $750 one-time setup (standard is $1,297/mo + $1,500 setup).

  • Nights, weekends, holidays, and daytime overflow
  • English and Spanish, with the caller choosing at the start
  • Your job questions, calendar booking, and emergency warm transfer or SMS
  • Up to 1,600 call minutes a month, then $0.35/min

Three guarantees on the things we control

  1. 30-day money-back. Tell us within 30 days of go-live and we refund everything you've paid, including setup. No questions asked.
  2. Live in 7 business days, or month one is free. The clock starts after kickoff, once we have your job questions and service area.
  3. Every forwarded call answered. If more than 1 in 100 forwarded calls in a month isn't answered because of us, that month is free.

Why we don't guarantee booked revenue: We control answering, booking, and notifications. Weather, your capacity, and your close rate decide how many jobs you win. We charge a flat fee only, never a cut of jobs.

For shops running ads 24/7

24/7 Front Line

$1,997/month

Cancel anytime, no contract.

Founding: $1,497/mo + $750 setup. Standard: $1,997/mo + $1,500 setup.

  • Everything in Night Shift, day and night
  • A tracking line for each ad source (LSA, Angi, website)
  • Up to 4,000 call minutes a month, then $0.35/min
  • Monthly review with the founder

Coming soon: Revive (old-lead follow-up). Consented, email-first follow-up of past estimate requests. SMS is used only where the contact already consented. There's no reactivation texting, no AI cold calls, and no ringless voicemail. Ask to be notified when it opens.

Included with every founding spot

  • Free after-hours missed-call audit. The founder calls your main line after hours and sends a one-page report.
  • Done-for-you go-live. Script, forwarding walkthrough, and 10 test calls.
  • Monday morning job report. Who called, what they needed, and what was booked.
  • Emergency text-to-cell. Urgent jobs go to your on-call tech by text about 2 minutes after the call.
  • Trade script kit. Emergency triage, insurance questions, and no-fake-ETA guardrails.
  • Founding price lock. $797/mo while you stay. The $750 setup is one-time.

Founding pricing ends when 5 contractors have signed or on October 31, 2026, whichever comes first. After that, new contractors pay standard prices ($1,297/mo + $1,500 setup). Cash at signing: $750 setup + first month ($797) = $1,547. We don't promise any number of booked jobs.

Claim a founding spot

How setup works

No new phone number and no software for your team to learn. We do the building; you make a few test calls.

  1. Day 0Fill in the form

    A 30-minute kickoff call: your services, service-area ZIP codes, emergency rules, hours, and who gets the texts.

  2. Days 1–3We build it; you make test calls

    We set up the AI in your company's name. You call it and play a homeowner with a leak or a broken AC. We tune it until you're happy.

  3. Days 3–6Forward your line

    Set call forwarding for after hours, no answer, or busy. It takes about 5 minutes with your phone provider, and we walk you through it.

  4. By business day 7Live

    Real calls get answered and summaries hit your phone.

FAQ

Does it quote prices or promise arrival times?

Only if you set an approved price or arrival line. Otherwise it books an estimate and says a tech will confirm. It never invents a price or an ETA, and it never tells callers what insurance will cover.

Will callers know it's an AI?

It greets callers as "the company's virtual assistant" and never pretends to be a person. If a caller asks whether they're talking to a real person, a bot, or an AI, it answers honestly that it's an automated assistant (an AI) and offers a callback from a person. Callers can ask for a person at any time, and it will transfer the call during your on-call hours or take a priority callback.

Do we have to change our phone number?

No. Most shops forward after hours, no answer, or overflow. You can also use a tracking number for LSA or Angi.

What about call recording laws?

Every call starts with a recording notice, and we can add an explicit consent question for states that require all-party consent. We'll review your state's rules during setup. Your company stays responsible for its own compliance.

Which CRMs do you support?

Every lead goes out by email and SMS. A webhook can feed tools that accept one, for example, via Zapier into Jobber, Housecall Pro, or GoHighLevel. Ask on the demo about your specific stack.

Is this the same as a self-serve AI phone app?

No. Self-serve platforms typically charge a monthly plan plus per-minute fees, and you build and maintain the agent yourself. IntakeHound Home is done-for-you: we build the script, go live with you, and stand behind three guarantees.

What's in the free missed-call audit?

The founder calls your main line after hours on up to three evenings, notes who or what picks up, and emails you a one-page report. He identifies himself if anyone answers and never pretends to need a job.

Get your free missed-call audit

Tell us about your company. Within 3 business days we'll send a one-page after-hours audit, plus a demo line that answers in your company name in English and Spanish.

  • Free, with no obligation to buy
  • A draft job-intake script for your trade
  • Founding spots left: 5 of 5 (updated as contractors sign)

Answer 5 quick questions. If IntakeHound Home fits your shop, you can pick a demo time right away. If it doesn't, we'll tell you honestly and point you to free resources.

Step 1 of 2: about your company
About your company
Where should we send your audit?

We reply within one business day. No spam, no sharing your info.